CADENZA STUDIO POLICIES & CLASS TERMS & AGREEMENTS

CLASS RESERVATIONS, CANCELLATIONS, FEES: AGREEMENTS & TERMS

 

The following fees, sign-up policies, terms and conditions for refunds, credits and more will apply.

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CLASS SIGN-UPS

All students will be required to sign-up for classes on our Arketa Class Portal. Each student will be required to create an account, for which they will be able to see classes that are available for sign-up. You will have your own page where you can see which classes you have signed-up for, class passes purchased, and will be able to manage your information.

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There is no registration and students are not enrolled in a full term. All classes are drop-in, with an option to purchase class passes, all valid for 30 days from date of purchase. All class passes (single and multi-class) are redeemed through logging into your Cadenza Ballet Arketa account.

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Students should be realistic about their schedules when choosing the class pass option. Under no circumstances will Cadenza credit, extend, transfer or permit shares of any class pass due to vacations, illness, injuries, or other personal reasons. 

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​​CLASS FEES

Please visit our class PRICING page to see all available class passes and pricing.

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CLASS PAYMENT TERMS 

​ALL CLASS PAYMENTS ARE FINAL, and NO REFUNDS are provided. Credits are provided to students who cancel with a minimum of 5 hours notice. 

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CLASS CANCELLATIONS

STUDENT CANCELLATIONS

Students who must cancel a class reservation should do so by logging into their account and canceling. To receive a credit, students must cancel a class no later than five hours before the start of the class. This allows cadenza ample time to notify students, some of whom have one hour drives or more to the studio. Students who cancel within five hours of the class start time will not be issued a credit. There are no exceptions.

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​Class Passes are use or lose. They are valid for 30 days from the date of purchase. Class passes cannot be shared, transferred, or extended for any reason. 

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​CADENZA CANCELLATIONS

​If a class has not received enough sign-ups 5 hours before class start, the class will be cancelled, and class credits will be issued to your account. We will notify students by email and text of class cancellations. 

 

A minimum of 3 students is required for classes to run. Students who have signed-up for a class that must be cancelled will receive a class credit in their Arketa accounts. 

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INCLEMENT WEATHER

On the rare occasion that Cadenza must cancel due to a severe weather event, students should remember to check our website,  Instagram and Facebook pages, as all cancellations will be announced there. Additionally, students should check the email in which they set-up their Arketa accounts as classes will be cancelled via the online reservation program and email notifications will be sent. Please make sure you check your junk/spam folders as well. 

Rarely will Cadenza Ballet cancel via text, except for very last-minute cancel decisions such as flooding conditions that can happy quickly. 

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WAITLIST

All classes are first come, first serve, so please sign-up early to ensure your spot. Cadenza Ballet allows a waitlist for each class. There are 5 spots on the waitlist. Students are automatically added to the class for which they are on the wait-list if a place opens. Wait-list closes 60 minutes prior to the start of the class. Students will be notified by email if they have been added to a class. Students may also call/text us at 505-946-7953

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